Privacy Policy
Last updated: May 2026
1. Information We Collect
When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment details. Payment data is processed securely by Razorpay and is never stored on our servers.
2. How We Use Your Information
We use your information to fulfill orders, send order confirmations and shipping updates, respond to customer support queries, and improve our website. With your consent, we may send you marketing emails about new drops and offers.
3. Data Sharing
We do not sell your personal data. We share information only with trusted service providers necessary to operate our business — including Shopify (e-commerce platform), Qikink/Printrove (fulfilment), and Razorpay (payments). These parties are bound by their own privacy policies.
4. Cookies
We use essential cookies to maintain your cart session and preferences. We may use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable non-essential cookies in your browser settings.
5. Data Retention
We retain your order information for up to 7 years as required by Indian tax law. You may request deletion of your account and personal data at any time by contacting us.
6. Your Rights
Under India's Digital Personal Data Protection Act 2023 (DPDP Act), you have the right to access, correct, and erase your personal data. To exercise these rights, email us at hey@thenalayakclub.com.
7. Contact
Questions about this policy? Reach us at hey@thenalayakclub.com.